Reticare offers 30-day money back guarantee on the purchase price. If you are not completely satisfied with your purchase, please email our customer care center at reticare@reticare.com with your full name and order number. For returns, the protector must be returned in its original box, with a written explanation of the reason of return to receive a refund for the product, less S&H.  A restocking fee of 30 percent and less S&H, will be deducted from the purchase price on opened Reticare smartphone, tablet, laptop and monitor eye protectors.